Case study · HoReCa

From bleeding cash to a healthy margin

A well-loved restaurant group was full most nights yet barely profitable. We rebuilt the menu, the numbers and the floor — and turned busy into profitable.

Illustrative engagement — representative of our work, not a real named client. Figures are illustrative and will be replaced with permissioned client results.

The challenge

Strong covers, weak margins. Food cost had crept up unnoticed, the menu was crowded with low-margin dishes, and service standards drifted between shifts — so a packed room still finished the month in the red.

Our approach

We ran a full P&L diagnostic, re-engineered the menu by margin and demand, renegotiated key supply lines, and wrote department SOPs with a short, intensive training programme to make the new standard stick.

The result

Within a few months the same covers were producing a healthy operating margin, with a tighter menu, lower food cost and a floor team running to one consistent standard.

Outcomes

  • Food cost reduced by several points (illustrative)
  • Operating margin restored to a healthy double digit (illustrative)
  • Consistent service standard across every shift